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Hammersmith Bridge SOS Team

Heidi Alexander: Update on Ferry Capacity

Updated: Apr 24, 2021

We wrote to Heidi Alexander (Deputy Mayor of London for Transport and Deputy Chair of Transport For London) following our meeting with TfL on 19 March and asked her to confirm the running capacity of the ferry proposed to be starting by 'the end of summer'. Here is her reply:


16 April 2021


Thank you for writing to me on 9 April about the Hammersmith ferry.


Transport for London (TfL) has confirmed that the contractual requirement is for the service to provide a total of


800 movements per hour (400 each way) during the peaks


and a total of


400 movements per hour (200 each way) during the off-peak period.


For clarity, peak hours are specified as 06:00 - 10:00 and 15:00 - 19:00 Monday to Friday.

The service will operate 06:00 to 22:00 seven days a week.


While the ferry will restore the much needed walking and cycling connection across the river, local traffic management and bus provision are also vital in managing the ongoing disruption caused by the closure of the bridge. As you know, TfL has significantly increased the frequency of buses in the area, including tripling the frequency of the 533 service. TfL will continue to closely monitor travel patterns and the road network to manage and mitigate disruption as far as possible.


Once again, I want to thank you for your continued patience during what I know has been an incredibly difficult time for local residents.


Yours sincerely,


Heidi Alexander

Deputy Mayor for Transport


See / download a pdf of the letter here >>

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